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FROM: DIRECTOR OF PUBLIC WORKS
SUBJECT: REVIEW RESULTS OF SECOND WESTSIDE PILOT AREA SURVEY
Review the results of the second Westside pilot area survey proposing trash and recycling day changes, and direct staff to take needed action.
There are two streets, Browndeer Lane and Elkridge Drive, in the Westside pilot area with lots both in RPV and RHE. Since March 2005, Waste Management services both cities in that area, on different days, but with the same automated trucks, and similar trash and recycling carts. The RPV side is serviced on Tuesday/Friday, and RHE side is serviced on Wednesday. Seven trucks pass through (2 on Tuesday for RPV, 3 on Wednesday for RHE, and 2 on Friday for RPV). Therefore, trucks are in the area 3 days a week, and the border streets have containers/carts at the curb for several days at a time.
On February 7, 2006, the City Council directed staff to send out surveys to the residents of seven streets in the Westside pilot automated trash and recycling program area. The streets were: Browndeer and Elkridge (the two border streets), and the connecting streets of Littlewood, Larchbluff, Elmbridge, Lone Valley and Oaklon.
The survey results showed that the majority (67%) of the two border streets (Browndeer and Elkridge) would agree to a change. However, the majority (61%) of the adjacent streets do not agree to a change.
At the May 16, 2006 Council meeting, staff was directed to send a second survey to the residents and get clarification on collection day changes, especially residents’ opinion on trash collection on Saturdays.
The 2nd survey was sent in July 2006, to197 homes in eight streets (Beechgate was added since trucks pass through the street to get to the other streets, and residents of Beechgate were concerned that they would be directly impacted by any changes to collection days).
117 surveys were returned (59% responded). However, some respondents did not answer or skipped some questions, while some had more than one preference or answer to a question. Therefore, the totals in some columns do not add up exactly. Also a few respondents did not write down their address or street. (Copy of the survey results is attached.)
The survey had 4 questions. The questions and responses are summarized below:
Question 1. Would you agree to have Saturday services if that were the only way to have one set of trucks on the street instead of having a separate set of trucks for RHE and RPV? Yes _____ No _____ (for a Wednesday/Saturday service)
No collection on Saturday was the majority’s choice. People who responded “yes” were further asked their preference regarding the time of collection, i.e. early Saturday morning, or late Saturday afternoon. The majority preferred Saturday morning collection.
In Question 2, respondents were asked to rank their preference. Rank 1 was their favorite, best choice.
Question 2. It may be possible to lower your monthly trash bill by a couple of dollars if all collection (trash, recycling, greenwaste) were to take place on one day (Wednesday only), and removing the second trash day altogether. Accommodations would be made for placement of containers for residents with limited curb space.
The respondents indicated a variety of likes and dislikes. To simplify the ranking, below is a summary of Rank 1 (best choice) for the different collection day options. The most preferred choice was not to make any changes, with once a week collection the second best choice. Wednesday/Saturday collection was the least favorite choice.
Question 3 had two options and asked respondents to indicate their level of preference for each option with 1 (strongly agree, like it) to 7 (strongly disagree, don’t like it), and 4 being neutral (doesn’t matter).
3. b. I favor changing collection days if it lasts for four years (to June 2010):
The fact that the current contract expires soon was a negative to the respondents, especially the non-border streets.The last question, Question 4, was for residents of Browndeer and Elkridge only. They were asked to indicate which collection day did they like best.
Question 4. Are you still in favor of changing your collection days to Wednesday and Saturday even if the collection days for the remaining streets stay at Tuesday and Friday? This means that while trucks will be stopping on your street twice per week, they will still be driving past your house on two other days on their way to the other streets.
Interestingly, in Question 1, the majority of Browndeer residents wanted a change, while in Question 4, which was a repeat and clarification of Question 1, the majority of Browndeer did not want a change.
The results of the second survey were reviewed. Besides Browndeer, none of the other surveyed streets wanted collection on Saturdays. That made the Wednesday/Saturday collection option unpopular and unlikely.
In order to find a solution, staff and Mayor Pro Tem Long met with the City of RHE staff and trash subcommittee (councilmembers Zerunyan and Addleman) on Tuesday, August 8, 2006. Staff and Mayor Pro Tem Long had previously met with RHE in summer of 2005.
The purpose of this second meeting with the City of RHE, was to discuss the results of the two surveys, and try one more time to find a way to coordinate the trash collection on the Westside area automated pilot program border streets.
During the meeting the various options to help reduce the number of trash days and trash truck traffic in that area were discussed. However, since RHE’s current contract and collection days are fairly new, and RPV’s contract status and expiration date is currently undecided, RHE subcommittee did not agree to recommend changing their collection days.
However, the RHE subcommittee offered to meet with interested RPV councilmembers to discuss RHE’s decision and reasoning, and explore other possible options. Additionally, RHE subcommittee mentioned that they are willing to meet again to discuss the border streets trash issue after the status of RPV’s contract is determined.
There is no fiscal impact if collection days do not change.
Ray Holland, Interim Director of Public Works
Les Evans, City Manager
Attachments: Survey results, Comments and copy of letter/survey